Rental Policy

What you need to know for renting a car with us

The following general rental terms apply to the rental. Please note that the specific rental terms that may apply to the rental are available in the section specific rental terms. Traffic SA strongly recommends that you carefully read the general rental terms as well as the specific rental terms applicable to the rental. Traffic SA also strongly recommends that you carefully read the terms and conditions mentioned in the rental agreement that you signed at the Traffic SA station before the check-out. In order to facilitate the rental process, the Traffic SA terms and conditions are available in the local language and in English.

General Terms

DRIVER’S AGE: The minimum driver’s age for credit card holders is 21 years and for non-holders 23 years. For category F, K-K2, L3, S1-S3 and Μ cars, the minimum driver’s age is 25 years.

DRIVING LICENCE:The driver must have held a full driving license for at least 3 years.

MINIMUM RENTAL TIME: 24hours.29 minutes after the completion of the 24hour rental period, an extra day will be charged.

FINES: All fines & administrative penalties are payable by the driver.

CAR AVAILABILITY: Company reserves the right to replace the types of car in each category.

COLLECTION-DELIVERY: Free of charge for all categories.

CAR EXIT FROM GREECE: Rented cars may not be taken outside the borders of Greece without the prior written consent of Traffic S.A

SEA TRANSPORT: The car may not be embarked on a ship without the prior written consent of Traffic S.A.

Luxury cars insurance policies

LUXURY CATEGORY CARS ARE RENT-ABLE ONLY WITH C.D.W. INSURANCE

C.D.W. Insurance 

Renter is responsible up to the deposit amount stated per each car.

Renter is responsible for paying all damages caused by the undercarriage interior rims tires even if they exceed the excess amount. The C.D.W. insurance does not apply if damages are due to Greek traffic code violations.

For all luxury categories cars, credit card (or in some cases cash) as a guarantee are required.

All the rates are on a daily basis and include 24% VAT and unlimited kimometers.

• 24 Hours emergency phone assistance
• 24 Hour road assistance
• Change of car in case of breakdown
• No surprises at desk
• Unlimited Kilometers
• Deliveries/Collections at the airport, your hotel or our offices

Note: Please make sure to request your preferred type of fuel, transmition type and any other details to receive the best possible assistance from our expierienced representatives!

 Cancellation Policy

Our cancellation policy depends on the type of reservation made. Please review the applicable terms below:

1. Partially Prepaid Reservations

• Cancellation more than 7 days prior to pick-up:
  If you cancel your reservation more than 7 days before the scheduled pick-up time, you will receive a full refund of the deposit paid. Refunds will be processed to the original payment method within approximately 7 business days.
• Cancellation between 6 and 3 days prior to pick-up:
  A 50% refund of the prepaid deposit will be issued if the cancellation is made between 6 and 3 days prior to the scheduled pick-up time.
• Cancellation less than 3 days prior to pick-up:
  Cancellations made less than 3 days before the scheduled pick-up time are not eligible for a refund.
• No-show:
  Failure to cancel the reservation and collect the rental vehicle on the scheduled pick-up date will result in the forfeiture of the prepaid deposit.

2. Fully Prepaid Reservations

• Cancellation more than 7 days prior to pick-up:
  If you cancel your reservation more than 7 days before the scheduled pick-up time, the full prepaid amount will be refunded. Refunds will be processed to the original payment method within approximately 7 business days.
• Cancellation between 6 and 3 days prior to pick-up:
  If you cancel between 6 and 3 days prior to the scheduled pick-up time, 50% of the prepaid amount will be refunded.
• Cancellation less than 3 days prior to pick-up:
  No refund will be issued for cancellations made less than 3 days before the scheduled pick-up time.
• No-show:
  If the reservation is not cancelled and the rental vehicle is not collected on the scheduled date, no refund will be issued.